AudaExpress | Audatex
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Online access to claim information for authorized users – anytime, anywhere

Audaexpress+ is a secure, web-based service providing remote access to real-time claim status information on demand

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Overview

Authorised users, such as claim handlers, brokers, repair network colleagues, bodyshop managers, parts department and administrators, can have read-only access reliable, comprehensive claim information from any location via the internet.

In-depth

Empowering staff and suppliers to improve service standards and customer satisfaction.

Audaexpress+ uses centrally-stored data generated as part of the Audatex claims services. Queries from customers and colleagues can be handled quickly. Delays can be minimised and customer satisfaction improved. Audaexpress+ provides this information at the click of a mouse.

Benefits at a glance

  • A one-stop claims information resource.
  • Can be configured to provide different levels of access, depending upon the user’s role and authorisation.
  • An intuitive search facility – by claim reference, assessment number, vehicle registration or repairer.
  • Supports instantaneous updates.
  • Extensive choice of claim information available, including: assessment summary, full report detailing total loss, interim and authorised status, information on inspection and repair, parts supply and repair costs and local notes made about the claim.
  • Underpinned by AudaNET – our claims solutions platform that provides centralised data storage, archiving and retrieval and ensures business continuity in a secure environment, which means there are no expensive overheads and no need for provision for disaster recovery.
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Features

AudaExpress features

Enabling clear, timely communication.

Minimise delays

Save valuable time

Enabling consistent, high-quality service.

Increase productivity

Promoting efficiency

Customer call back reduced

Streamline internal communications

Decrease disruptions to workflow

Improve staff performance and productivity

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Speak to us about getting started with AudaExpress today

Contact details

Telephone
0118 923 5666
Address

Theale, Reading, RG7 4RA
The Forum, Station Road,
Audatex UK Limited Head Office

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