Bodyshop Image Capture | Audatex
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Smart Images

Enabling your business to perform accurate triage, pre-order parts and gain early repair authorisation.

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Empowered Customers Driven By Technology

Audatex Image Capture puts the power of damage capture into your customers' hands all seamlessly integrated to Audaenterprisegold

Image Capture enables bodyshops to send their customers a customisable SMS request for images of their vehicle’s condition and damage, via their smartphone. Customers receiving an Image request are guided by an intuitive online process to capture required images, with no download required. Upon return of images the bodyshop receives an email notification and can instantly access the photos provided via their Audaenterprisegold assessments, to begin triage immediately with increased accuracy.

Benefits at a glance

With Image Capture, we deliver the level of self-service and control that many drivers now prefer during the repair experience and ensure that bodyshops are equipped with the latest technologies and information they require to deliver superior service.

  • Seamless Integration with Audaenterprisegold
  • Increase Triage Accuracy
  • Pre-order Required Parts
  • Shorter Key-to-Key Times
  • Faster Workflow Processing
  • Increased Customer Satisfaction
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Features

Image Capture features

Branding

Add your own 11 character SMS send name and your company logo to the online portal.

SMS reminder

A free SMS reminder is sent to the customer 24 hours after the initial request if no images are received.

Image Notification

Upon receipt of images an email notification is sent to alert the user that images have been provided.

Image Search

Search for received image in the web application or directly through Audaenterprisegold.

Image Comments

Customers can add a comment against each image provided to give more detail and improve accuracy.

Additional Customisation

Additional customisation is also available where required and can include: SMS text amends, styling and colour amends and much more. (Additional charges apply)

Training & Resources

Go to our support section to view all support and resources regarding Image Capture:

View all resources

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Contact us

Speak to us about getting started with Image Capture today

Contact details

Telephone
0118 923 5666
Address

Theale, Reading, RG7 4RA
The Forum, Station Road,
Audatex UK Limited Head Office

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