Audatex and Toyota GB (PLC) are supporting safe, socially responsible working practices in the ‘new normal’ via Audatex Bodyshop Image Capture
Solera Audatex, part of Solera Holdings, Inc., a global leader in risk and asset management data and software solutions for the insurance and automotive industries, today announces Toyota GB (PLC) are promoting the use of Audatex’s Bodyshop Image Capture to to their approved networks, and will be supporting their customers by covering transactional costs for all Toyota and Lexus vehicles from October 1st – 31st December 2020. Following the current free of charge period available to all Audatex repairer customers until 1st October.
Audatex Bodyshop Image Capture allows users to interact with customers, in a digital first, contact-less way. With Image Capture the user can send customers a SMS request for images of their vehicle’s condition, via their smartphone. Customers are guided by 7 step process to obtain images of the vehicle condition and damage, with no download required.
This gives the Bodyshop an insight into the vehicles condition to make informed decisions on the next best action and begin triage.
Commenting on the announcement, Paul Clack (Toyota GB PLC) said: “Toyota GB (PLC) are looking across the industry for tools and working practises that can be put in-place, to support their customer network through these challenging times.
We are delighted to support such innovations as Image Capture within our Approved networks. The market for the remainder of 2020 is going to be a challenging for all and our priority is the health and well-being of our Customers and Team members. We believe that the Image Capture technology will support social distancing, protect our customers, help the operational efficiency of our Vehicle Damage Assessors and speed of repairs”
David Shepherd, Regional Managing Director at Solera, commented, “On a recent industry webinar, I commented on how proud I was to be a part of an industry, that in these challenging times is showing on a daily basis examples of how when we work together, we emerge stronger. This trend shows no sign of stopping now as lock-down measures are largely lifted and social distancing practices are becoming the norm. Toyota Lexus, extending the free of charge offer on Bodyshop Image Capture to the end of 2020 for their entire customer network, is another fantastic example of this, and our team here at Audatex are honoured to support them with our Image Capture Technology.”
To find out more about Audatex Bodyshop Image Capture, visit: https://www.audatex.co.uk/solutions/bodyshop-image-capture
All Toyota / Lexus Approved Accident Repair Centre’s, will receive communications over the coming weeks with details on how to sign up to the free of charge offer until the end of 2020.
For any queries contact:
Audatex E: firstname.lastname@example.org
Toyota GB (PLC): BPSupport@tgb.toyota.co.uk