Careers Support

Electronic Claims Notification

Audatex presents AudaENOL a configurable zero touch claims management solution to automate first notification of loss transactions between insurers and policy holders

OVERVIEW

AudaENOL automates the notification of loss touch point between insurers and policy holders enabling insurance organisations to become more customer centric, proactive and agile in their handing of claims data through a seamless digital experience anytime, anywhere and anyplace.

Benefits at a glance

Fast accurate and consistent loss data automatically processed
Customer control and process visibility
Customer claims status tracking
Intelligent repairer identification and allocation

Automatic triage and settlement
Reduced key-to-key time
Reduced claims drop out
Real time decisioning
Accelerated end to end claims journey

Find out more

DATA SHEET

Omnichannel self-service loss notification via SMS, email or on-line portal, find our more download our data sheet

Electronic Claims Notification in the age of the digital insurance consumer

AudaENOL

Audatex presents AudaENOL a configurable zero touch claims management solution to automate first notification of loss transactions between insurers and policy holders. It is customer centric, agile and proactive, designed for you to deliver personalised digital claims experiences anytime, anywhere and anyplace. Streamline your resources, improve policy holder retention and network satisfaction. The future of Digital Motor Claims starts with AudaENOL.

IN-DEPTH

AudaENOL – Electronic Claims Notification in the age of the digital insurance consumer

AudaENOL brings together; detailed claims incident information, vehicle data and repairer network credentials in one place. Claims handlers, customers and repairers access centralised claims information across the entire process reducing process failures and physical touch points. Drive down your cost per claim and drive up customer satisfaction across the entire car claims value chain.

Features

AudaENOL features

Accelerated Total Loss Settlement Support

Provision of PAV, Vehicle Finance, MOT and Tax information for faster claims settlement.

Intelligent Repair Scheme Management & Allocation

Smarter rules based “right first time” decision support for personalised repair options.

SMS/Email Customer Communication

Information control and visibility across key stages of the claims initiation process.

Real Time Vehicle Data Checks

Integration with data feeds from cap hpi and AudaVIN+. Manufacturer options enable faster more accurate vehicle claims verifications and repair allocation.

End-to-End Digital Claims Management

Automated FNOL submission, triage and processing accelerates and optimizes the claims journey at all stages for handlers and customers meaning fewer failures and happier customers.

AI Powered Dynamic Damage Triage

Predictive analytics enables rapid contextualisation of images and damage capture, resulting in automated triage and advice on next best action.

Intuitive Damage Capture

Enables accurate detailed visual evidence to be submitted on the ground centralized and shared at speed with repairers, manufacturers and claims assessors.

Online Claim Initiation and Submission by Policyholder

Offers your customers the opportunity to share details of their motor insurance claim scenario online at their own pace.

Contact us

Contact details

Telephone: 0118 923 5666
Email: servicedesk@audatex.co.uk
Address: Theale, Reading, RG7 4RA
The Forum, Station Road,
Audatex UK Limited Head Office

If you would like to find out more before signing up, contact us using the details above.