AudaExpress | Audatex
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Online access to claim information for authorized users – anytime, anywhere

Audaexpress+ is a secure, web-based service providing remote access to real-time claim status information on demand

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Overview

Authorised users, such as claim handlers, brokers, repair network colleagues, bodyshop managers, parts department and administrators, can have read-only access reliable, comprehensive claim information from any location via the internet.

Benefits at a glance

  • A one-stop claims information resource.
  • Can be configured to provide different levels of access, depending upon the user’s role and authorisation.
  • An intuitive search facility – by claim reference, assessment number, vehicle registration or repairer.
  • Supports instantaneous updates.
  • Extensive choice of claim information available, including: assessment summary, full report detailing total loss, interim and authorised status, information on inspection and repair, parts supply and repair costs and local notes made about the claim.
  • Underpinned by AudaNET – our claims solutions platform that provides centralised data storage, archiving and retrieval and ensures business continuity in a secure environment, which means there are no expensive overheads and no need for provision for disaster recovery.
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In-depth

Empowering staff and suppliers to improve service standards and customer satisfaction.

Audaexpress+ uses centrally-stored data generated as part of the Audatex claims services. Queries from customers and colleagues can be handled quickly. Delays can be minimised and customer satisfaction improved. Audaexpress+ provides this information at the click of a mouse.

Features

AudaExpress features

Decrease disruptions to workflow

Streamline internal communications

Customer call back reduced

Promoting efficiency

Increase productivity

Enabling consistent, high-quality service.

Save valuable time

Minimise delays

Enabling clear, timely communication.

Improve staff performance and productivity

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  • CHOX is a web platform for exchanging services between CHOs (Credit Hire Organisations) and insurers.

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Contact us

Sign up to AudaExpress today using the form below

Contact details

Telephone
0118 923 5666
Address

Theale, Reading, RG7 4RA
The Forum, Station Road,
Audatex UK Limited Head Office

If you would like to find out more before signing up, contact us using the details above.

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