Careers Support

Smart Images

See a vehicles condition before it arrives on site. Reduce the need to send out a mobile estimator. Ensure all In Repair images are captured and documented, supporting best practice

Empowered Customers & technicians Driven By The Latest Technology

Audatex Image Capture puts the power of image damage capture into your customers' and VDAs hands, all integrated to Audaenterprisegold

Does your business struggle to triage claims, with damaged cars turning up on site regardless of if/or when they will be repaired? Do you sometimes miss an image in repair, that you need to show vital operations have been completed? Introducing Audatex Image Capture

Video

So how does it work?

Watch our short video for a quick demo of Image Capture in action. This video shows you both the bodyshop user and end customer view. In Repair Image Capture uses the same interface built for use on a tablet and instructs the user to capture as many Ad Hoc repair images as required.

Before Audatex Image Capture, my team had no way of knowing if a vehicle was repairable unless it was right in front of them. If the customer wasn’t onsite, we had to send out a member of the team taking them away from the shop and costing us time and money.

Russ Adlem Operations Manager, Caversham Coachworks Ltd
Image capture is on average saving me from driving 600+miles plus a week! For a £2 transaction fee it is saving us significant time and money through loss of labour hours and fuel costs. It also means I am onsite more so can provide the support needed to my team.

DEREK LEESON DIRECTOR, LEESON COACHWORKS

A picture paints a thousand words

Image Capture enables bodyshops to see images of a vehicles condition before it arrives and throughout a repair. With Image Capture you can send your customers a customisable SMS request for images of their vehicle’s condition, via their smartphone. Customers are guided by an intuitive online process to capture images, with no download required. Upon return of images the bodyshop can instantly access the photos provided via Audaenterprisegold. To begin triage immediately with increased accuracy. Image Capture can also be used In Repair in the workshop via your smart phone or tablet, to ensure all the required images are captured throughout the repair for every operation.

Benefits at a glance

With Image Capture, we deliver the level of self-service and control that many drivers now prefer during the repair experience and ensure that bodyshops are equipped with the latest technologies and information they require to deliver superior service.

Seamless Integration with Audaenterprisegold
Unlimited Image transfer to Audaenterprisegold
Increase Triage Accuracy
Pre-order Required Parts
Minimal set up and training required
Image capture capability for supplementary damage

Efficient in repair image best practise, capture Images for all stages of the repair and evidence the accuracy of the assessment
Shorter Key-to-Key Times
Faster Workflow Processing
Increased Customer Satisfaction
Save costs on mobile estimating

Find out more

What do our customers say?

DEREK LEESON COACHWORKS

Image capture is on average saving me from driving 600+miles plus a week! For a £2 transaction fee it is saving us significant time and money through loss of labour hours and fuel costs.

Download Casestudy

Features

Image Capture features

Additional Customisation

Additional customisation is also available where required and can include: SMS text amends, styling and colour amends and much more. (Additional charges apply)

Audaenterprisegold

Seamlessly integrated to Audaenterprisegold. All images sent back to your existing assessments.

Unlimited Users

No limits on user access, for those on your reception or shop floor.

Image Comments

The user can add a comment against each image provided to give more detail and improve accuracy.

Image Search

Search for received images in the web application or directly through Audaenterprisegold.

Image Notification

Upon receipt of images an email notification is sent to alert the user that images have been provided.

SMS reminder

A free SMS reminder is sent to the customer 24 hours after the initial request if no images are received.

Branding

Add your own 11 character SMS send name and your company logo to the online portal.

Multi-Device

Compatible with tablet and mobile devices. With no download required for the Image Capture web portal.

Contact us

Contact details

Telephone: 0333 370 3440
Email: 0333 370 3440
Address: Audatex UK Limited Head Office, Solera House, Western Road, Bracknell, Berkshire, RG12 1RF

If you would like to find out more before signing up, contact us using the details above.

Sign Up Form

Contact Name

Bodyshop Name

Are you a single site or a group?

Audatex Site ID

Contact Number

Contact Email

Business Postcode

My business would like to sign up to

Please provide your 11 character SMS from name

What is the 11 Character SMS From Name?

I Agree - In consideration of Audatex’s provision and making available to You “Image Capture” (once this signup form is completed and accepted), by completing this form and checking “I Agree”, You, on behalf of your Bodyshop, agree to purchase the Audatex image capture product and service (“Image Capture”), You agree that Bodyshop Image Capture will be sold to you at the price of £2 per transaction and In Repair Image Capture will be sold to you at the price of £1.35 per transaction. You agree that the monthly invoice billed to Your Bodyshop will include a new line item for such costs appearing as “Image Request Transactional” and “In Repair Image capture” which will be calculated based on Your usage volumes.

Save for the pricing term as mentioned above, Your use and purchase of the Image Capture hereunder will be governed by the terms and conditions of the existing contract between You and Audatex. To the extent that You are not currently an existing Audatex customer and/or that You do not have a valid contract in place with Audatex for the provision of the AEG services (the “Existing Contract”), this signup and purchase order for the Image Capture shall be null and void. Having an Existing Contract is a precondition that must be satisfied before Your signup and purchase order of the Image Capture hereunder is valid and binding.

By completing this form and checking “I Agree”, You, on behalf of your Bodyshop, agree to be bound by the aforementioned pricing and terms and conditions for the Image Capture. By completing this form and checking “I Agree”, You also hereby warrant and represent to Audatex that You have the necessary authority to act on behalf of and bind your Bodyshop and can enter into binding contracts on its behalf.