Smart Images

Before Audatex Image Capture, my team had no way of knowing if a vehicle was repairable unless it was right in front of them. If the customer wasn’t onsite, we had to send out a member of the team taking them away from the shop and costing us time and money.

Russ Adlem Operations Manager, Caversham Coachworks Ltd

Image capture is on average saving me from driving 600+miles plus a week! For a £2 transaction fee it is saving us significant time and money through loss of labour hours and fuel costs. It also means I am onsite more so can provide the support needed to my team.

DEREK LEESON DIRECTOR, LEESON COACHWORKS

“We are currently receiving responses to more than 80% of the requests we send, usually within a couple of hours of the message going out. On average we are getting around 10 really high-resolution images back from each customer. The images are so clear, and because the guidance the customer gets is so effective, we can prepare estimates from the pictures we receive, usually within a four-hour time frame. Previously this stage of the process could take anywhere between three to four days. It is allowing us to process estimates and receive authorisation before the car is brought on site.”

Jay Ali, Group Operations Manager, Alton Cars

“There are clear benefits of using Bodyshop Image Capture. We no longer have to send team members out to undertake estimates, and we have fewer visits to the body shop, which is safer for everyone and generates a cost-saving.

Amanda Stockley Director at Bodytec (UK) Ltd.

"Without doubt, using Audatex Image Capture can reduce the key to key time and the entire cycle time of the repair job. It’s had such a positive impact on our business, improving all-round efficiency while at the same time reducing costs for all parties and enhancing the all-important customer journey from the outset."

RICHARD STEER CHIEF EXECUTIVE OF STEER AUTOMOTIVE GROUP