Bodyshop survey shows keen appetite for Artificial Intelligence-led efficiencies

From July to August this year (2022), we surveyed our repairer community on AI’s place in estimating. Here’s what you had to say:

• 2/3 cited recruiting skilled and experienced staff
  as one of their biggest challenges.
• With parts ordering (54%), awaiting insurer approval (45%),
  and time taken to do assessments (46%) closely
  following as biggest cycle time delays.
• Total loss vehicles represented up to 10% of total
  intake for 58% of bodyshops and up to 25% for a
  further 38%, representing a signifi cant cost to the
  industry as a whole. On an average intake of 50
  vehicles a week, this suggests a high proportion
  of bodyshops take in between 5 and 12 total loss
  vehicles per week.

Download the full research findings here.

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