When you shared your feedback through our NPS survey and ongoing conversations, we listened closely. We analyzed the themes, prioritized what matters most to you, and translated that insight into tangible improvements across the Audatex platform.
The developments below reflect that work — and our continued commitment to evolving alongside your business.
Innovation & Insight
- Solera Analytics was introduced and included within Software Solutions fees, giving repairers access to bespoke management information and business insights without additional cost
- Sustainable Estimatics capability launched through partnerships with AkzoNobel and PPG, enabling customers to measure and manage the carbon footprint of vehicle repairs
Service & Support
- Dedicated Account Manager assigned to every repairer, following expansion and restructuring of the Crash Repair team
- Webchat introduced via the Solera Portal, improving accessibility and speed of support
Connectivity & Ecosystem
- 17 new parts suppliers added into the Audatex ecosystem
- Includes Eurorepar, following a strategic partnership with Stellantis
Core Data & Platform Evolution
- 175 new vehicle models developed
- 209 existing model updates released
- 4 new OEMs added to the platform
What’s Coming Next
- Bi-directional integration between Audatex and Bodyshop Management Systems
- Parts pricing synchronization rolling out in early 2026
- Designed to improve workflow efficiency and pricing accuracy
Let’s keep the conversation going!
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