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News>>New Rules of The Road: Focusing on Technology and Strategy
May 31, 2018

New Rules of The Road: Focusing on Technology and Strategy

Following the launch of our new bodyshop management solution PlanManager, we will be uncovering how technology is transforming the vehicle repair industry with a series of eBooks.

The four eBooks will unearth the results and findings of our independent research, conducted with over 200 independent and franchised UK bodyshops. You can read our first eBook on Technology and Operations here. Our second eBook focuses on Technology and Strategy.

The UK’s vehicle repair industry has strategy built at its core, with the majority (76%) investing in innovative technology to transform the way they operate. However, the addition of these new technologies to support bodyshops is only as good as the technicians and repairers using them, resulting in a significant skills gap emerging in the industry. This is an example of how bodyshops can utilise training and development technologies to close this gap, while also highlighting the importance of the sector becoming increasingly technology-centric in solving the main industry challenges.

Investment in technology now presents a real opportunity for decision makers to develop strategic priorities that will allow bodyshops to prosper, using it to launch new products and services and improve customer experience and loyalty.

This eBook looks at the three strategic priorities that bodyshop owners and decision makers have within the industry, and how the expect areas within the business need to change alongside this technology transformation.

Visit our New Rules of the Road website to read the full eBook.