Customer Self-Service Portal
The ability to book an appointment online is now a standard customer expectation. The new Customer Self-service Portal from PlanManager allows your customers to do just that.
Through the simple to use online portal, a customer can book-in for an estimate, a repair or check-in live on the status of their repair, at a time that suits them. For any new appointment the booking calendar will present the customer with dates and times based for on your sites current availability. As soon as the customer books and confirms an appointment time a new job will appear directly in PlanManager. Meaning there is no additional admin effort needed from your customer service team. Contact us to find out more.