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Qapter Intelligent Triage

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An AI-powered API solution helps insurers make better triage decisions and accelerate claim resolution times. Customers are invited to submit vehicle photos following FNOL. Our machine learning algorithms process photos, providing results via an API in under 10 seconds. Probable total loss vehicles are displayed, alongside damaged parts. Crucially a tow-truck recommendation is also made based on safety critical parts protecting your drivers.

Intelligent Triage

Benefits at a glance

  • Faster claims resolution.
  • Improved resource efficiency.
  • Superior customer satisfaction.
  • Triage decision in under 10 seconds.
  • Reduce expense of hire cars and storage fees.
  • Increase triage accuracy.
  • Reduce call handling times.

Qapter Intelligent Triage features

A total loss predicter trained with real claims data that is constantly learning

Checks for safety-critical parts to determine whether a vehicle is safe to drive Instant

Enabled by Solera’s sub-second image processing technology

Lists damaged body parts, providing an indicative view of damage level and severity

API powered, for seamless and flexible integration with existing workflows

Fast set up time and easy deployment

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Find us


Solera Head Office
Capitol House, Bond Court
Leeds, LS1 5EZ

Service Desk

0333 370 3440

[email protected]


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