Audatex UK is aware of an ongoing System.OutOfMemoryException error message encountered by some AudaEnterpriseGold customers. We apologise for any inconvenience this may have caused. Please be assured that clicking ‘Continue’ will allow you to proceed with your task, and this message will not affect the assessment.
Our development teams are diligently working on a resolution. This fix will be included in an upcoming product release, Qapter. Unfortunately, we cannot yet provide a specific date for this release.
We are pleased to be able to offer an automated workaround that carries out the same steps taken by our service desk team when accessing your device remotely to clear the temporary files and remove this error for a period of time. The file can be saved on your local device and reused whenever you receive the System.OutOfMemoryException error message.
The file can be downloaded below, and must be run as an administrator.
https://axdatafileinstaller.blob.core.windows.net/datafile/Temp_files_v4_2.bat
Please make a note of your company code and username before running the workaround file as you will need these to log back in.
We apologize once again for the inconvenience caused by this error message. If you require further assistance with this error, please raise a support case via the Solera Portal or by emailing [email protected]
