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Pet Claim Management

Audatex drastically reduces pet claim processing time

Overview

Pet claim management can be fast, efficient and simple. We’ve proved it.

By working exclusively with one of the largest pet claim insurance companies in the UK we’ve honed and perfected our industry-leading claim management platform specifically for the pet industry. We’re helping to streamline claim handling and processing and have a proven track record of reducing the time taken to process claims from 96 man-years to just five short ones, saving £millions for our customers.

Benefits at a glance

  • Tailored functionality, made for your business – PAWS has been designed from the ground up specifically for managing pet claims.
  • Minimal training needed – the system is easy to use, which cuts down on the training required for users to get up to speed.
  • Better management of workload and workflow.
  • Increased productivity – process more claims, more easily in less time.
  • Reduces claim processing time by 75% (down from 24 minutes per single claim to just 6 minutes)
  • Improved profitability through the ability to predict overall costs over the lifetime of a pet and customise products by breed or specific health condition.
  • Comply with regulation through a complete audit trail.
  • Scan and store communication, such as documents (letters), emails and SMS.
  • Reduce fraud – once you’ve submitted a claim, you can use Audatex to pull information directly from third-party databases.

Related solutions

PAWS

Audatex’s Pet Automated Workflow System, pet insurance claim processing the smart way.

Learn more

VOX

VOX (Vet Organisation Exchange) is a web-based portal allowing vets to submit pet claims online. It facilitates an increased volume of business while saving time, money and enabling appropriate pet care to be administered quickly. Customers feel reassured their pets are receiving the care they need, when they need it.

Learn more