NEW TO PLANMANAGER
The ability to book an appointment online is now a standard customer expectation. The new Customer Self-service Portal from PlanManager allows your customers to do just that.
Through the simple to use online portal, a customer can book-in for an estimate, a repair or check-in live on the status of their repair, at a time that suits them. For any new appointment the booking calendar will present the customer with dates and times based for on your sites current availability. As soon as the customer books and confirms an appointment time a new job will appear directly in PlanManager. Meaning there is no additional admin effort needed from your customer service team. Contact us to find out more.
However large or small your operation, PlanManager helps drive a more profitable business by increasing throughput. Our digital first, multi-device management system can be customised to enhance all existing repair processes.
With a high level of integration to Audaenterprisegold, PlanManager simplifies management tasks while streamlining the flow of work and information, with real-time visibility into operations.
PlanManager’s communication tools provide an enhanced customer journey via multiple digital touch-points throughout the repair process. Ensuring workshops are run more efficiently, and effortless administrative workflows deliver improved customer satisfaction but also greater staff engagement.
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“Our integration of Audatex’s PlanManager solution has accelerated us towards a new level of digital management for the vehicle repair industry. Enabling increased efficiency and reduced key-to-key times, PlanManager helps us to achieve a cleaner, paperless future and deliver an exceptional service to our customers, every time”
Jamie Smithyes Managing Director of Artis Accident Care
Features
Access accurate technical data covering 99% of vehicles on the road today.
Your key to greater efficiency and customer satisfaction in automotive estimation and accident repair.
Comprehensive, automotive diagnosis and analysis for the accident and vehicle repair industry.
Sign up to PlanManager today using the form below
Audatex UK Ltd, Capitol House, Bond Court, Leeds, LS1 5EZ
If you would like to find out more before signing up, contact us using the details above.