Insurers and Engineers | Audatex
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Sectors

Insurers and Engineers

Control costs, increase efficiency and productivity with our industry-leading motor claims management solutions.

Overview

Foster brand loyalty by empowering the customer and providing the highest standards of service throughout the claims process.

Control claims costs, mitigate risk and deliver a unique and exceptional customer service from First Notification of Loss to the end of the claims process. Audatex claims management solutions have been designed to support you every step of the way, enabling clear and timely communication, reducing delays and the need for customer call backs saving valuable time and helping to improve staff performance and productivity. Our self-serve solutions empower the customer to build brand loyalty and ultimately drive operational efficiencies throughout the claims process by dealing with claims faster and more accurately.

Benefits at a glance

  • Efficiency – provided through a complete end-to-end claims journey
  • Empowered customers, self-serve and shortened claims lifecycles
  • Reduced key-to-key time – increases productivity and data accuracy and shortens claim management time
  • Consistency – across pricing and repair assessments
  • Smarter and cost-effective repair allocation
  • Seamless integration with back office systems
  • Save time through automatic data updates
  • Better planning and resourcing – enabled through consistent and clear management information on repair costs
  • Enhanced dispute resolution – the information you need, where and when you need it in order to deal with claim disputes effectively and efficiently
  • Cost savings and lower settlement amounts as a result of more proactive claim management
  • Eliminates late payment charges and legal fees
Find out more

Reports

Comprehensive, industry-specific management information and reporting

Automation

Automatic data updates and validation of credit hire and repair claims

Smart

Smart repairer allocation

Our Tech

Image capture, image recognition and 2 and 3D damage capture options

Automated

Self-serve applications empowering your customers to take control of their claim, driving brand loyalty

Transparency

Audaenterprisegold allows for transparent and consistent generation of repair estimates

Industry Leaders

Providing the highest coverage and capacity in the industry – over 2,200 approved repairers

Database

Our database covers over 98% of the UK vehicle Car Park, including all models and model derivatives

CRM

FNOL and liability assessment management capability built-in

Related Solutions

  • Audit damage assessments accurately and automatically to ensure compliance.

    • Proactive auditing of assessments
    • Efficiency gains
    • Speeds up the approvals process
    View product
  • Integrate back office and third party systems and applications with our centralised data repository.

    • Total efficiency
    • Greater control
    • Eliminate errors
    View product
  • CHOX is a web platform for exchanging services between CHOs (Credit Hire Organisations) and insurers.

    • Effective claim dispute management
    • Eliminate late payment & legal fees
    • Industry standard fraud checks
    View product
  • Electronic Claims Notification in the age of the digital insurance consumer

    • AI powered Dynamic Damage Triage
    • Real time vehicle data checks
    • Intuitive 3D Damage Capture
    View product
  • A secure, web-based service providing remote access to real-time claim status information on demand.

    • Improve service standards
    • Claims information resource
    • Instant updates
    View product
  • Driving operational efficiencies, cost control and a superior customer experience.

    • Save time and shorten claims cycle
    • Enhance customer satisfaction
    • Boost customer retention
    View product
  • Audainvoice is used by both Insurers and Repairers to manage the processing and payment of invoices.

    • Improve cashflow
    • Greater efficiency
    • Paperless
    View product
  • AudaQuantex is driving efficiency, accuracy and visibility through the claims process.

    • Match claims and liability
    • Shorten claim lifecycle
    • Increase customer satisfaction
    View product
  • An online facility that enables decision-makers to turn repair data into management information.

    • Accurate information
    • Fast access
    • Create reports
    View product
  • Audatarget leverages the power of data to predict next best actions in the motor claims workflow.

    • Ad-hoc reporting
    • Repairer and Assessor dashboards
    • Bespoke reports
    View product
  • Enhance the repair authorisation process, offer estimate decision support, combat fraud & safer repairs.

    • Speed up authorisation process
    • Improve workflow & productivity
    • Ensure safe repair
    View product

Contact us

Speak to us about getting started today

Contact details

Telephone
0118 923 5666
Address

Theale, Reading, RG7 4RA
The Forum, Station Road,
Audatex UK Limited Head Office

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